FAQ

Frequently Asked Questions

PSA: Each claw clip is handmade and unique. No two clips are the same, and no two sides are the same. Cowhide, pendelton fabric and other materials are all unique. Please keep this in mind when you place and recieve your order. 

What is the turn around time for a pre-made order from the website?

There is a 5 to 7 day TAT from  the time of placing your order to the time of shipment. This does not include shipping time. I have no control over the USPS and their shenanigans. Please be patient, I promise your order is worth the wait.  

What is the turn around time of a custom order?

The turn around time for custom orders will vary depending on the complexity and volume of the order. Usually, custom orders will ship within 10 to 14 days of placing the order. 

What is your return policy?

Currently, we do not accept returns and all products are final sale. With that said, exceptions can be made. If you feel there is a problem with your order, please reach out within 5 days of receiving your order so we can discuss any potential issues. We are not responsible for any damage done to packages during shipping. 

Have a question that is not listed here, reach out so we can discuss your concerns!